Date Posted: October 21, 2020
Excellent interpersonal and customer service skills; self-starter; highly organized; and strong verbal communications skills. Professional dress; knowledge of college activities and operations; must be a regular user of student email, Banner, and Blackboard; ability to utilize a copy and fax machine; above-average proficiency in Microsoft Office, Internet, computer and printer settings; knowledge of Pearson student learning systems in order to assist and offer advice to students.
Responsibilities: Under general supervision, provides assistance to students, instructors, and staff members while working in the office of Assessment Services. Greets visitors in a pleasing manner; determines the nature of their business, and provides appropriate information as needed; answers, screens and routes students promptly and courteously to an Assessment Specialist or appropriate department. Properly responds to all inquiries and requests for information in a courteous and timely manner.
Responsibilities include, but are not limited to monitoring and maintaining computer lab, keeping the flyers organized and up to date and making deliveries to and from departments. May also assist with directing students to appropriate resources (e.g. Student Support Services, CAP Center, and Financial Aid & Tutoring Center); to also include walking the individual to the designated location. Monitor the testing lab and manage the check-in kiosk. Keep computers and desks dusted and clean, chairs arranged neatly. Type documents and complete special projects as requested. Accepts direction and feedback from supervisors and follows through appropriately.
Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately.
Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a “can do” approach to work.
Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events.
Supervisor: Susan Murray
Hourly Rate: $10.00
Southern Crescent Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity Coordinator (Griffin Campus, Butts County Center, Henry County Center, and Jasper County Center), Assistant Director of Student Services, 501 Varsity Road, Mobile Unit 6B, Griffin, GA 30223, 770-228-7382; ADA/Section 504 Coordinator (Griffin Campus, Butts County Center, Henry County Center, and Jasper County Center) Special Services Coordinator, 501 Varsity Road, Mobile Unit 6B, Griffin, GA 30223, 770-228-7258; Title IX/Equity and ADA/Section 504 Coordinator (Flint River Campus) Special Services Coordinator, 1533 Highway 19 South, Room A-252, Thomaston, GA 30286, 706-646-6224. (Employee complaints), Director of Human Resources, Human Resources, 501 Varsity Road, Griffin, GA 30223, 770-229-3454. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator on any campus/center shall be handled by, Vice President for Student Affairs, 501 Varsity Road, Room 700, Griffin, GA 30223, 770-228-7348.