Service Sector Management Specialist

Program Description

The Service Sector Management Specialist certificate prepares individuals to become supervisors in business and service-related companies. Learning opportunities will introduce, develop, and reinforce students’ knowledge, skills, and attitudes required for job acquisition, retention, and advancement in management. Graduates will receive a Service Sector Management Specialist TCC.

Program Details

  • Location: Griffin Campus and Henry Center
  • Major Code: SSM1
  • Award Level: Technical Certificate of Credit
  • Program Entrance Term: Fall, Spring, Summer
  • Minimum Length of Program: 2 Terms
  • Minimum Credit Hours for Graduation: 18

Admission Requirements

  • Submit completed application and application fee
  • Be at least 16 years of age
  • Submit official high school transcript or GED transcript with test scores and ALL post-secondary transcripts in an official sealed envelope
  • Meet assessment requirements
First TermChoose One: (Required)
COLL 1500College Success and Career Exploration3
COMP 1000Introduction to Computers3

MGMT 1100Principles of Management3
MGMT 2205Service Sector Management3

Second TermMGMT 2125Performance Management3
MGMT 2130Employee Training and Development3
MGMT 2140Retail Management3

More Information

Social and community service managers coordinate and supervise social service programs and community organizations. They direct and lead staff who provide social services to the public.

Work Environment

Social and community service managers work for nonprofit organizations, private for-profit social service companies, and government agencies. Most work full time.

How to Become a Social and Community Service Manager

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.


The median annual wage for social and community managers was $59,970 in May 2012.

Job Outlook

Employment of social and community service managers is projected to grow 21 percent from 2012 to 2022, faster than the average for all occupations. Employment growth will be driven by increases in the elderly population, and increases in demand for substance abuse treatment and mental health and health-related services.

Similar Occupations

Compare the job duties, education, job growth, and pay of social and community service managers with similar occupations.

More Information, Including Links to O*NET

Learn more about social and community service managers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

service sector management specialist

Program Faculty

Michael Cook
Program Coordinator, Business Management and Applied Technical Management

Tahesha Wade
Department Chair, Business Technology; Instructor, Business Management

Christi Ellington
Instructor, Business Management

Frank Amaro
Instructor, Business Management

Herbert Salter
Instructor, Business Management

Career and Academic Planning
Breanna Sidney
Career Advisor
Griffin Campus
Room 107