Service Sector Management Specialist
The Service Sector Management Specialist certificate prepares individuals to become supervisors in business and service-related companies. Learning opportunities will introduce, develop, and reinforce students’ knowledge, skills, and attitudes required for job acquisition, retention, and advancement in management. Graduates will receive a Service Sector Management Specialist TCC.
- Location: Griffin Campus and Henry Center
- Major Code: SSM1
- Award Level: Technical Certificate of Credit
- Program Entrance Term: Fall, Spring, Summer
- Minimum Length of Program: 2 Terms
- Minimum Credit Hours for Graduation: 18
- Submit completed application and application fee
- Be at least 16 years of age
- Submit official high school transcript or GED transcript with test scores and ALL post-secondary transcripts in an official sealed envelope
- Meet assessment requirements
The following is a suggested path to complete this program in a timely manner. An individual’s path to completion may be different based on institutional and personal factors affecting his/her academic progress.
Note: While all courses are offered, they may vary by term and campus. See the program advisor for any questions.
|First Term||Choose One: (Required)|
|COLL 1500||College Success and Career Exploration||3|
|COMP 1000||Introduction to Computers||3|
|MGMT 1100||Principles of Management||3|
|MGMT 2205||Service Sector Management||3|
|Second Term||MGMT 2125||Performance Management||3|
|MGMT 2130||Employee Training and Development||3|
|MGMT 2140||Retail Management||3|
Social and community service managers coordinate and supervise social service programs and community organizations. They direct and lead staff who provide social services to the public.
Social and community service managers work for nonprofit organizations, private for-profit social service companies, and government agencies. Most work full time.
Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.
The median annual wage for social and community managers was $59,970 in May 2012.
Employment of social and community service managers is projected to grow 21 percent from 2012 to 2022, faster than the average for all occupations. Employment growth will be driven by increases in the elderly population, and increases in demand for substance abuse treatment and mental health and health-related services.
Compare the job duties, education, job growth, and pay of social and community service managers with similar occupations.
Learn more about social and community service managers by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.