Computer Hardware and Network Technician (Certificate)

Program Description

Oversee the daily performance of computer systems. Answer user inquiries regarding computer software or hardware operation to resolve problems. Enter commands and observe system functioning to verify correct operations and detect errors. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Refer major hardware or software problems or defective products to vendors or technicians for service. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications.

Program Details

  • Major Code: CHA1
  • Award Level: Technical Certificate of Credit
  • Location: Griffin Campus and Henry Site
  • Program Entrance Term: Fall, Spring, Summer
  • Minimum Length of Program: 3 terms
  • Minimum Credit Hours for Graduation: 36

Program Requirements

Admission Requirements

  • Submit completed application and application fee
  • Be at least 16 years of age
  • Submit official high school transcript or GED transcript with test scores and ALL post-secondary transcripts in an official sealed envelope
  • Meet assessment requirements


All pre-requisite courses must be completed with at least a "C" grade.

Course Expiration

To ensure that students graduate with current skills in computer information systems, all CIST courses must be taken five years prior to graduation. Courses older than five years must be retaken. Courses transferred from other colleges also follow the five year rule.

Program Courses

The following is a suggested path to complete this program in a timely manner. An individual's path to completion may be different based on institutional and personal factors affecting his/her academic progress.

Note: While all courses are offered, they may vary by term and campus. See the program advisor for any questions.

Term Course Title Credits
COMP 1000 Introduction to Computer Literacy 3
CIST 1001 Computer Concepts 4
CIST 1121 Microcomputer Troubleshooting 4
CIST 1122 Hardware Installation and Maintenance 4
CIST 1130 Operating Systems Concepts 3
CIST 1401 Computer Networking Fundamentals 4
CIST 2122 A+ Preparation 3
CIST 2411 Microsoft Client 4
CIST 2122 A+ Preparation 3
Elective CIST Operating System Elective 3
Options: See Operating System Elective Table below
Elective Guided Elective 4
Options: See Guided Elective Table below

CIST Operating System Elective

Course Title Credits
CIST 2412 Microsoft Server Directory Services 4
CIST 2431 UNIX/Linux Introduction 4
CIST 2432 UNIX/Linux Server 4

Guided Elective

Course Title Credits
CIST 1601 Information Security Fundamentals 3
CIST 2412 Microsoft Server Directory Services 4
CIST 2431 UNIX/Linux Introduction 4
CIST 2432 UNIX/Linux Server 4
Comp TIA A+

Program Faculty

Career and Academic Planning