Student Helpdesk

A new procedure has been implemented to request student tech support for Blackboard, Okta, email, banner, or other student technology support issues.

To request support, simply send an email from any account to studenthelp@sctech.edu.

Make sure that you include the following in your email:

• Your name
• Student ID
• An alternate contact phone number
• A description of the issue that is occurring

This will allow staff to verify you are a current student and to call you if necessary to resolve the issue.

Once the email is received, a ticket will automatically be created, you will receive a confirmation email and a support agent will contact you via email.